Get in Touch
Have questions? Need support? We typically respond within 24 hours.
Response Time
Within 24 hours
✉️ Send Us a Message
❓ Frequently Asked Questions
How long does it take to get my results?
Your results are instant! After completing the payment, you'll see your personalized report immediately and can download it as a PDF.
I didn't receive my PDF. What should I do?
First, check your spam folder. If you still can't find it, contact us at info@idealpartner.app with your payment confirmation and we'll resend it within 24 hours.
Is my payment secure?
Yes! We use industry-standard payment processing. Your financial information is encrypted and never stored on our servers.
Can I retake the test?
Each test purchase is for a single use. If you'd like to retake it or test with different parameters, you can purchase another test.
Do you offer refunds?
Due to the digital nature of our product (instant results), we don't typically offer refunds. However, if you experienced a technical issue, contact us and we'll help resolve it.
Is my data private?
Absolutely. We take privacy seriously. Your test results and personal information are never shared with third parties. Read our Privacy Policy for details.